Customers are also encouraged to purchase software maintenance for their citrix virtual apps and desktops environments to get access to the latest troubleshooting. A small footprint server is installed on the computer to be accessed typically, a home or office pc with alwayson internet access. Custom firmware in the mouse allows it to work with citrix mobile apps, including citrix receiver, gotomypc. Nov 26, 2015 i havent used gotomypc is a long long time but from what i know of citrix and how everything works generally, the vnc client is pretty decent and it should work with the x1 mouse.
Mar 24, 2016 the latest i could find is that it doesnt officially support it but i know others had luck using the x1 with another remote desktop client that didnt support it either. Jan, 2010 mac remote desktop solutions expand with citrix gotomypc citrix has announced their gotomypc service for the mac platform, which despite its rather mundane name offers another viable remote. See product details for compatibility1, warranty2 and shipping information3,4. With gotomypc mobile apps, you can connect over 3g, 4g and wifi networks. Citrix online does not have access to this data or to the access code used to generate the unique encryption keys. Feb 26, 2015 overview and demo of the citrix prototype x1 mouse along with troubleshooting. It was developed by expertcity and launched in 1998. Mac remote desktop solutions expand with citrix gotomypc cnet. The citrix mouse x1 is available since 2 months now, lets take a. Only citrix x1 mouse delivers the complete mobile workspace experience to ipad and iphone devices by enabling mouse precision to virtual windows apps and. Access everything you need saas, mobile, virtual apps and files all in one place.
Has anyone with an citrix x1 mouse tried it with microsofts rd. Receive version updates, utilities and detailed tech information. I use middle button on autodesk applications like revit, 3ds studio max. The sales office wasnt very helpful and gave me apparently conflicting information. Gotomypc gives you the freedom to go anywhere you choose and connect right to your mac or pc. Citrix systems acquired expertcity in 2004 and maintained the gotomypc brand and services. Go to the compatibility tab and check the box labeled disable display scaling on high dpi settings. Download citrix workspace app, citrix adc and all other citrix workspace and networking products. Today, providing remote and mobile workers with secure remote access to corporate networks is no longer a luxury it has become a business. I move my mouse on the guest laptop using normal, slow movements, but on the host pc, the mouse cursor goes out of control and moves erraticallyusually off the screen. Mice obtained as part of the citrix synergy x1 mouse giveaway do not qualify for a warranty. But both the kind of work i do and the hobbies i engage in force me to remote to various machines on a daily basis and ive grown tired of apples take on what professional use of their hardware is like, so when i caught a whiff of the x1, i fished around until i could order one in europe.
Host pc mouse cursor out of control logmein community. Citrix x1 mouse not connecting to ipad anymore jump desktop. Remote access from your ipad, iphone, android or kindle device. Jan 11, 2017 citrix plus x1 mouse one more device, one more cost.
The citrix x1 mouse is a wireless mobile device that works over bluetooth. It was always clear that standard ios apps were not compatible, but gotomypc is a citrix app and is listed as being compatible separately to citrix receiver and this is stated on many other x1 mouse product information pages all over the place. Designed to optimize industryleading xenapp and xendesktop solutions, you can. Gotomypc host loader for gotomypc is a remote control software service that enables the user to operate their computer from another computer, over the internet. The citrix x1 mouse allows for the longawaited use a mouse on apple iphone. Citrix receiver mouse cursor offset and resolution issues. Im used to having to order things in the us and having them shipped to me. May 07, 2015 citrix unveils custom mouse for ipad and android users.
This host computer registers and authenticates itself with citrix onlines gotomypc broker. Confirm the connection at you iphone and your done. Nov 24, 2015 the citrix x1 mouse only works within the citrix environment, but it is fully compatible with xendesktop, xenapp, and mobile apps via gotomypc and shareconnect. Customers are also encouraged to purchase software maintenance for their citrix virtual apps and desktops. Optimize the windows experience on apple mobile devices with the click of a mouse. Start citrix receiver on the ipad and launch a application. Gotomypc is remote desktop software that allows users to access computers remotely using a web browser. Citrix xenappxendesktop compatibility all versions. It can be used only in a citrix virtual environment, such as the citrix receiver, gotomypc, worxdesktop or shareconnect. While i appreciate the compatibility with the swiftpoint gt mouse, the x1 is much more comfortable to use for long sessions, and many other remote desktop apps are offering support for both devices. Gotomypc citrix online has a strong privacy policy and will not disclose any of your personal information to third parties. For me, it kind of doesnt make sense with an ipad mini all the way to pro because you can use your screen as a huge trackpad. Mice purchased from the citrix store or an authorized distributor will have a 90 day warranty. Touch the middle top of the screen to show the citrix receiver toolbar.
How can the citrix x1 mouse benefit virtual desktop users. Start citrix receiver and enable the x1 mouse setting. The citrix x1 mouse is the first wireless mouse capable of working on ios devices. The citrix x1 mouse for ipad and iphone is available now citrix. It gives users a tool to navigate virtual windows desktops and deliver applications on mobile devices, but only with a citrix virtualization software set.
My wife specifically needs the microsoft remote desktop though. Click apply and restart citrix and you should be good to go. Support ipads and iphones is this a unique bluetooth low energy mouse btle with custom firmware, the fullfunction mouse support for. With byod becoming more common, citrix found an innovative way to help out ios users who previously had to fumble around on their touchscreens. Specifically designed for use with apple ios, the citrix x1 mouse allows you to interact in a more native way with microsoft windows desktops and applications delivered via citrix xenapp and citrix xendesktop.
Enjoy easy remote access to your files, programs and email and increase your productivity wherever you go. Hopefully youve heard by now that citrix launched the x1 mouse at citrix synergy and its available now. To order the x1 mouse in any other country please contact your citrix. Like ive written many times before, my ipad is my main personal computer. The citrix workspace app support team is trained to troubleshoot x1 mouse integration issues, with workspace app or citrix receiver, but physical issues with the x1 mouse should be handled via the request a return form on citrix. What i love best about gotomypc is that its simple, easy to use and very reliable. X1 mouse cursor enhanced to support standard windows mouse cursors. Stay productive wherever you go using your preferred mobile device. Both consumer and business versions of splashtops awardwinning, high performance. Citrix enterprise mobile apps gotomypc, worxdesktop and shareconnect. Although citrix online servers broker all transmissions, personal data is fully encrypted the entire time. Learn more customer stories see what our customers have to say about gotomypc. Recent months a weird problem has surfaced, and only a couple users have noticed it. Alternative method please only use this if the recommend method doesnt work.
Dec 01, 2011 we use gotomypc for users to work remotely. Linda lubitz boone, the lubitz financial group its been. Splashtop partners with swiftpoint to bring mouse support for. Remote access citrix x1 mouse data sheet data sheet. This is a real scenario, i made this video at home, being connected to our productive xenapp. Middle button scroll wheel click not working on x1 mouse. To start using the mouse, users simply download the receiver app from the. Citrix enterprise mobile app compatibility gotomypc, worxdesktop, shareconnect. Jun 04, 2015 on the mouse, switch the device to on, this will allow the device to appear in the bluetooth area of your device. How to get started with your citrix x1 mouse 24x7itconnection. Citrix claims that the new x1 mouse will streamline the windows app experience on ipad and android devices when working remotely. Use iphone as a mouse on ipad with citrix receiver xenappblog. Back to the mouse and push the connect button on the bottom.
Citrix spun off the goto products, which were acquired by logmein in early 2017. Specifically designed for use with apple ios, the citrix x1 mouse allows you to. Citrix x1 mouse is the industrys first and only mouse to deliver the complete mobile workspace experience to apple ios devices making it easy for it to mobilize the modern workforce and provide great user experience on any device. Gotomypc remote desktop for android free download and. Citrix x1 mouse revolutionizes the windows app and desktop experience on apple ipad and.
Xenapp, and mobile apps via gotomypc and shareconnect. Im looking to buy an x1 mouse just one, and im located in south korea. Even the slightest or smallest movement of the mouse cursor on the guest laptop results in wild and uncontrollable mouse cursor movements on the house pc. I havent used gotomypc is a long long time but from what i know of citrix and how everything works generally, the vnc client is pretty decent and it should work with the x1 mouse. On your iphone open citrix receiver and press the mouse icon in the lower right corner of the screen. Now work is just a tap away with precious mouse control, screen zoom and full keyboard access. Under the covers, gotomypc is a hosted service, made up of four components see figure 1. Rightclick on the icon either citrix receiver or wfcrun32. If an issue with a purchased citrix x1 mouse occurs, customers should follow the diagnostics instructions on the citrix x1 mouse website to troubleshoot their issue. Middle button scroll wheel click not working on citrix x1 mouse gotomypc on ipad air 2. Ios and citrix x1 mouse im going to voice my support to request for citrix x1 mouse compatibility. I would always forget my mouse and it was a hassle to bring even more accessories.
The citrix workspace app support team is trained to troubleshoot x1 mouse integration issues, with workspace app or citrix receiver, but physical issues with the x1 mouse should be handled via the request a return form on. It is designed to work only with citrix receiver on ios and the products listed in the. Citrix unveils custom mouse for ipad and android users zdnet. Citrix online, a division of citrix systems, produces gotomypc. X1 mouse will not provide mouse functionality to non citrix ipad and iphone apps.